For service technicians

SmartDecoder can help you in your work.
It's free for service technicians.

Scan the device nameplate with your smartphone to start.

Here are some use scenarios for you:
  • You need some information about the device parameters
  • You want to check if operating conditions meet the manufacturer's requirements
  • You want to add the device to you digital inventory for future
  • You'd like to find a replacement of the device
  • Your customer asked you to register the device to extend warranty

Use cases:

INVENTORY
Streamlining the device inventory process (scanning and decoding nameplates, exporting to XLSX)
DEVICE FIRST AID
Quick access to information about the device (technical documentation, useful web addresses, knowledge base links, etc.).
SERVICE REQUESTS
Quick identification of the device reduces the time required to handle service requests.
REPLACEMENTS
Identification of potential replacements for the scanned device
NEAREST SERVICE
Quick location of the nearest service center with the appropriate expertise related to the identified device
PRODUCT REGISTRATION
Facilitate product registration for manufacturer loyalty programs
SETUP VERIFICATION
Information on the operating conditions specified by the manufacturer of the identified device
CARBON FOOTPRINT
Identify the carbon footprint of an appliance after decoding the nameplate
ENERGY EFFICIENCY
Verification of the energy efficiency of the device after decoding the nameplate

Test it yourself!

The tool is available as a website and as a native app for iOS and Android.

No registration required.

SmartDecoder application: